Shipping policy

Shipping Policy (Minneapolis Strong)

Processing Time
Most orders are processed within 1–2 business days. During high-demand periods (new drops, pop-ups, or community events), processing may take up to 3–5 business days. We’ll always work to get your order out as quickly as possible.

Shipping Time
Once your order ships, delivery time depends on the carrier and your location. Typical delivery windows are 2–5 business days after shipment, but carrier delays can happen—especially during winter weather.

Order Updates & Tracking
When your order ships, you’ll receive a confirmation email with tracking information. Please allow up to 24 hours for tracking to update after you receive your shipping confirmation.

Shipping Rates
Shipping rates are calculated at checkout based on your location and the shipping method selected.

Local Pickup (Optional)
If local pickup is available for your order, you will see the option at checkout. You’ll receive a pickup notification with instructions once your order is ready.

Address Accuracy
Please double-check your shipping address before placing your order. If a package is returned due to an incorrect or incomplete address, the customer is responsible for any reshipping costs.

Lost, Stolen, or Delayed Packages
Once a package is marked “Delivered” by the carrier, Minneapolis Strong is not responsible for lost or stolen packages. If your tracking hasn’t updated or your package appears delayed, contact us and we’ll do our best to help.

Returns & Exchanges
For return and exchange details, please see our Refund Policy.

Need Help?
Email us anytime at support@shopminneapolisstrong.com and include your order number.